F secure not updating
Procedural requirements for licensure or approval of assisted living residences; special care designation and dual licensure. (g) The telephone number of the Departments Assisted Living Residence Licensing Office, the local ombudsman or protective services unit in the area agency on aging, the Disability Rights Network, the local law enforcement agency, the Commonwealth Information Center and the assisted living residence complaint hotline shall be posted in large print in a conspicuous and public place in the residence. If the residences investigation validates the complaint allegations, a resident who could potentially be harmed or his designated person shall receive a copy of the decision, with the name of the affected resident removed, unless contraindicated by the support plan. (e) Within 2 business days after the submission of a written complaint, a status report shall be provided by the residence to the complainant. The residence shall keep a log of all complaints and the outcomes of the complaints. If the resident is not the complainant, the affected resident shall receive a copy of the decision unless contraindicated by the support plan. (f) Within 7 days after the submission of a written complaint, the residence shall give the complainant and, if applicable, the designated person, a written decision explaining the residences investigation findings and the action the residence plans to take to resolve the complaint. (c) If a resident indicates that he wishes to make a written complaint, but needs assistance in reducing the complaint to writing, the residence shall assist the resident in writing the complaint.
A residence may adopt reasonable policies and procedures related to visits and access.
Code Appendix A (relating to assisted living resident rights: during residency and during discharge or termination of residency). Code Chapter 15 (relating to protective services for older adults).
(h) Nothing in this section may affect in any way the right of the resident to file suit or claim for damages. Code § 2800.16 (relating to reportable incidents and conditions); and 55 Pa.
Privacy shall be provided to the resident during bathing, dressing, changing and medical procedures.
(s) A resident has the right to privacy of self and possessions.